Customer Service Manager

Job Description :

Duties:

• Provide service management and support to company’s key commercial customers
• Act as a focal escalation contact point to customers on all service issues
• Keep up a close working relationship with internal functional areas and external parties
• Requirements:
• Degree holder in Engineering or related discipline
• Minimum 4 years of experience in customer service management role
• Proficiency in spoken and written in both Chinese and English
• Excellent communication and customer service skills.
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