Customer Service Representative

Job Description :

Duties:

• Dealing with customer enquiries in face-to-face, in phone or through email
• Respond to customer requests and following up on customer enquiries
• Handling clerical & administrative tasks
• Handling course registration procedure and coordinating course delivery arrangement
• Requirements:
• Applicant must be a Diploma holder
• Fluency in Chinese (Cantonese) and English
• Basic computer skills including Chinese word-processing , MS Office etc.
• Good communication & customer service skills