Customer Services Officer

Job Description :

Duties:

• Arranging innovative services for customers by maintainig the organizations' strategies, rules
• Taking information from customers and entering it on a database.
• Reply customer enquiries or passing them on to the appropriate department.
• Ensure the customer's experience is a positive one.
• Requirements:
• Minimum 2 years’ relevant experiences in customer service & hospitality industry
• Must be a  native speaker of English
• Computer knowledge
• Excellent customer service attitude-skills