Required Customer Support Executive

Job Description :

A leading Company Looking for an experienced Customer Support Executive in Kochi,Kerala.

Job Details:

•  Ensure constant improvement of customer experience and Service Assurance knowledge.
• Manage process for communicating service affecting issues to the organisation and our clients.
• Maintain relationships with key partners, ensuring we provide a unified service from supplier to client.
•  Ensure all MI is updated.
• To ensure we are regularly communicating with clients while exceeding their expectations.
• Maintaining a process driven work environment.

Job Requirements:

• Minimum one year experience is required.
•  IT Skills.
• Degree/Diploma Holder.
• Good communication Skills.