Required Customer Service Representative

Job Description :

A leading Company Looking for an experienced Customer Service Representative in Philippines.

Job Details:

•  Answering customer calls and actively listening to identify their issues.
• Building customer relationships, earning their loyalty and trust.
• Troubleshooting problems and resolving a range of customer issues from device, to billing, to service concerns.
• Engage in a professional and polite telephonic conversation with the customer.
• Research customer inquiries and responds to appropriate parties in a timely manner.
• Handle calls that ensures service level requirements that exceeds expectations.

Job Requirements:

• Minimum 2 years experience is required.
• Must have analysis and problem solving skills.
• Degree/Diploma Holder.
• Good communication Skills.