Required Customer Service Specialist

Job Description :

A leading Company Looking for an experienced Customer Service Specialist in Philippines.

Job Details:

•  Independently evaluates each loan and determine the best course of action for the customer in resolving the problem permanently.
• Independently negotiates with the customer on repayment schedules deferrals, and write- offs.
• Ensures all accounts in the specialists queues are worked daily.
• Maintains current knowledge of regulations, industry trends, and economic conditions that may affect the collections function.
• Makes effective use of Prime Time calling periods.
• Ensures that payments are received in a timely manner to minimize losses.

Job Requirements:

• Minimum one year experience is required.
• Bachelor’s Degree Holder.
•  Good navigational skills.
• Good communication Skills.