Customer Services Manager

Job Description :

Duties:

• Arranging innovative services for customers by maintainig the organizations' strategies, rules
• Taking information from customers and entering it on a database.
• Reply customer enquiries or passing them on to the appropriate department.
• Ensure the customer's experience is a positive one.
• Requirements:
• Tertiary education in Hospitality Management/Property Management or related
• Min 8 years of experience Customer Servicing or Hospitality industry 
• Excellent communication and customer service skills needed.
• Fluency in spoken and written English and Chinese