Required Computer Hardware & Software Helpdesk

Job Description :

A leading Company Looking for an experienced Computer Hardware & Software Helpdesk in Philippines.

Job Details:

• Serve as the main point of contact for hardware, software and network issue of the company employees worldwide.
• Handle technical concerns and provide solution to reported problem Escalate issue to second level of support if   necessary.
• Track records of similar case encountered.
• Conduct research and training for end users.
• Manage hardware, software and licensing requirements.
• Support internal and remote users for IT issues.

Job Requirements:

• Minimum one year experience is required.
• IT Skills.
• Degree/Diploma Holder.
• Good communication Skills.