Required Quality Analyst

Job Description :

A leading Company Looking for an experienced Quality Analyst in Kochi,Kerala.

Job Details:

• Analyze quality assurance and compliance data to identify trends where additional training may be needed.
• As needed, oversee and conduct monthly reviews of clinician performance in the areas of service hours, timely paperwork, completed progress to date notes.
• Prepares reports, as assigned, related to quality assurance duties.
• Provides feedback on uniform application of guidelines and procedures.
• Provides critical data used to generate weekly or monthly reports on the performance of phone or email representatives.
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• Identifies adverse performance trends and patterns.

Job Requirements:

• Minimum one year experience is required.
• IT Skills.
• BE/B.Tech Holder.
• Good communication Skills.