Required Ivr Telephony Tester

Job Description :

A leading Company Looking for an experienced IVR Telephony Tester in Canada.

Job Details:

•  Identifying requirements of testing environments and areas that require improvement.
• Executing automated test scripts and conducting root cause analysis.
• Developing and implementing test strategies and tools, and creating QA test procedures.
• Supporting test setup, analyzing defect metrics data and attending defect calls.
• Testing behavior of IVR systems to assist callers.
• Testing voice quality and voice recognition functionality of IVR Systems.

Job Requirements:

• Minimum one year experience is required.
• Genesys reporting knowledge.
• Bachelor's Degree Holder.
• Good communication Skills.