Required Customer Service Specialist

Job Description :

A leading Company Looking for an experienced Customer Service Specialist in Philippines.

Job Details:

• Responsible to resolve queries of the customers through call, e-mail and chat.
• Maintain up to date knowledge and assimilates quickly to new programs.
• Manage and process for all customer related issues
• Properly answer questions regarding the account being handled.
• Maintains current knowledge of regulations, industry trends, and economic conditions that may affect the collections   function.
• Makes effective use of Prime Time calling periods.

Job Requirements:

• Minimum one year experience is required.
• Computer literate.
• Bachelor's Degree Holder.
• Good communication Skills.