Guest Service Agent In Uae

Job Description :

Looking for an experienced Guest Service Agent in UAE.

Job Details:

•  Preserve the security and privacy of guest rooms and administrative keys.
•  Receive and send guest and hotel mail, packages, and facile transmissions.
•  Administer check in of all guests and maintain record of all special requests at time of arrival.
•  Administer all guest complain and resolve all issues appropriately and within time limit.
•  Maintain attendance for all employees and ensure conduct of same on regular basis.
•  Answer the telephone in a timely and professional manner.

Job Requirements:

•  High school diploma.
•  Good time management and organizational skills.
•  Exceptional interpersonal skills.
• Two years experience in same field.
• Customer service minded.