Required Customer Service Representative

Job Description :

A leading Company Looking for an experienced Customer Service Representative in Qatar.

Job Details:

• Research grant checks that are returned to FC by the U.S. Post Office.
• Participate in quality control of grant processing.
• Maintain up-to-date procedures and year-end training materials.
• Suggest process improvements and system enhancements that will increase efficiency and/or mitigate risk to the organization.
• Perform user acceptance and regression testing for grant-related system changes.
• Assist with inbound service calls when needed.

Job Requirements:

• Minimum one year experience is required.
• Management Skills.
• Degree/Diploma Holder.
• Good communication Skills.