Customer Service Executive

Job Description :

Looking for an experienced Customer Service Executive in UAE.

Job Details:

•  Maintain financial accounts by processing customer adjustments.
•  Contribute to team effort by accomplishing related results as needed.
•  Identify and assess customers' needs to achieve satisfaction.
•  Follow communication procedures, guidelines and policies.
•  Greet customers warmly and ascertain problem or reason for calling.
•  Answer questions about warranties or terms of sale.
•  Suggest solutions when a product malfunctions.

Job Requirements:

• High School Diploma.
• Two years experience in same field.
•  Strong phone contact handling skills.
•  Excellent communication and presentation skills.