Required Call Center Supervisor

Job Description :

A leading Company Looking for an experienced Call Center Supervisor in Qatar.

Job Details:

•  Develop and execute coaching plans based on employee need and as directed by upper management.
• Train, develop, and motivate your agents to exceed set performance goals.
• Ensure your team is meeting all Corporate, Contact Center and client expectations in all areas of performance, quality and    compliance.
• To prepare team schedules and track team performances,setting the monthly collection goals.
• Manage and empower 20 team members reporting and performance.
• Make strategic and operational planning decisions in order to achieve the teams performance.

Job Requirements:

• Degree/Diploma Holder.
• Minimum 3 years experiebce is required.
• Management Skills.
• Good communication Skills.
• Excellent supervising.