Support Engineer In Bahrain


0 to 3 Years bahrain
Engineer,Communication Skills,Organization Skills,Analytical Skills,Support Engineer,Engineering 23-Jul-2019

Job Description :

We are looking for a Support Engineer in Bahrain.

Job Details:

  • Research and identify solutions to software and hardware issues.
  • Diagnose and troubleshoot technical issues, including account setup and network configuration.
  • Ask customers targeted questions to quickly understand the root of the problem.
  • Track computer system issues through to resolution, within agreed time limits.
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).

Job Requirements:

  •  Excellent problem-solving and communication skills.
  • Degree holder.
  •  Additional certification in Microsoft required.
  • Excellent problem solving skills.

Industry :

Engineering

Employment type :

Full time

Company Details :

Scaler

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