Customer Service Representative

Job Description :

We are looking for experienced Customer Service Representative in Dubai.

Job Details:

* Build sustainable relationships and trust with customer accounts through open and interactive communication.

* Follow communication procedures, guidelines and policies.

* Meet personal/customer service team sales targets and call handling quotas.

* Provide accurate, valid and complete information by using the right methods/tools.

* Identify and assess customers’ needs to achieve satisfaction.

* Handle customer complaints, provide appropriate solutions and alternatives within the time limits.

Job Requirements:

* Minimum One year experience in the field.

* Excellent communication and presentation skills.

* Degree holder need to apply.

* Familiarity with CRM systems and practices.