Required Customer Service Agent In Qatar

Job Description :

We are Looking for an experienced Customer Service Agent in Qatar.

Job Details:

• Answers any customer inquiries and resolves or escalates customer issues, as appropriate. 
• Coordinates labor scheduling to align technician to the appropriate customer and service need. 
• Ensures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on   activities to ensure completion in an established timeframe. 
• Handle queries and complaints of customers.
• Transaction handling Services, Problem Solving Efficiency.
• Responsible to deliver high quality and productivity results that meet the identified targets.

Job Requirements:

• Degree/Diploma Holder.
• Minimum one year experience is required.
• Strong people facing and communication skills.
• Good communication Skills.