Required Call Center Agent In Qatar

Job Description :

A leading company looking for an experienced Call Center Agent in Qatar.

Job Details:

•  Assisting customers in evaluating their needs and selecting the best solution in a consultative manner.
• Assisting in the enrollment, renewal and service of customer accounts.
• Helping sell products and services to new and existing customers.
• Capturing and validating customers’ information.
• Creating call tickets accurately and timely by documenting call information according to procedures.
• Identifying and escalating priority issues.

Job Requirements:

• Degree/Diploma Holder.
• IT Skills.
• Minimum one year experience is required.
• Good Communication Skills.