Customer Service Executive In Uae

Job Description :

We are looking for an experienced Customer Service Executive in UAE.

Job Details:

•  Identify and assess customers’ needs to achieve satisfaction.
•  Provide accurate, valid and complete information by using the right methods/tools.
•  Possess the ability to resolve client queries and issues to achieve mutually agreeable outcomes.
•  Meet personal/customer service team sales targets and call handling quotas.
•  Keep records of customer interactions, process customer accounts and file documents.
•  Follow communication procedures, guidelines and policies.

Job Requirements:

•  High school degree.
•  Excellent communication and presentation skills.
•  Strong phone contact handling skills and active listening.
• Two years experience in same field.