It Help Desk Technician - Saudi Arabia


3 to 5 Years saudi-arabia
IT Helpdesk,Computer Operating,Database,Communication Skills,Problem Solving 11-May-2019

Job Description :

We are looking for an experienced IT Help Desk Technician in Saudi Arabia.

Job Details:

  • Walk the customer through the problem-solving process.
  • Direct unresolved issues to the next level of support personnel.
  • Provide accurate information on IT products or services.
  • Record events and problems and their resolution in logs.
  • Follow-up and update customer status and information.
  •  Identify and suggest possible improvements on procedures.

Job Requirements:

  • BSc Computer Science.
  • Three years working experience.
  •  Good understanding of computer systems.
  • Knowledge of office automation products, databases and remote control. 

Industry :

IT Software

Employment type :

Full time

Company Details :

Saeed Ali Ghodran Group

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