Customer Care Representative In Uae

Job Description :

Wanted experienced Customer Care Representative in UAE.

Job Details:

•  Provide final resolution for each service call including repair and returns, exchanges, and equipment un-sells.
•  Assess each situation independently and act accordingly for the fair benefit of both the customer and the   company.
•  Provide technical expertise to internal support staff and external customers.
•  Answer and process incoming parts calls from customers and service technicians.
•  Maintain direct contact with current and prospective customers.
•  Inventory control to include cycle counts of stockroom, vans and customer consignments.

Job Requirements:

•  High school diploma.
•  Excellent oral communication & listening skills.
•  Proficient in MS Office; advanced Excel skills preferred.
• Two years experience in same field.