Guest Relations Agent In Uae

Job Description :

We are looking for an experienced Guest Relations Agent in UAE.

Job Details:

•  Be knowledgeable of seating options; take the opportunity to upsell when appropriate.
•  Process credit card transactions for ticket sales, refunds or upgrades.
•  Provide assistance at the self-service ticketing kiosks when needed.
•  Provide guests with information on available routes and timetables, platform locations, ticket prices, station    offerings, local offerings and train features.
•  Anticipate guest needs and share information about each station and the surrounding areas, adapting your   communication style to suit a diverse population.
•  Participate actively in the security and safety of the station, keeping an eye out for any suspicious situations   and immediately report them to the Security Supervisor.

Job Requirements:

• High School diploma.
•  Incident Management system skills. 
• Minimum One year experience.
•  Customer Service training -top shelf soft skills.
• Be a smart and presentable.