Required Customer Support Assistant Manager

Job Description :

We are Looking for an experienced Customer Support Assistant Manager in Thrissur.

Job Details:

• Take ownership of customers issues and follow problems through to resolution.
• Develop service procedures, policies and standards.
• Keep accurate records and document customer service actions and discussions.
• Ensures employees are adequately trained to complete jobs in a safe manner.
• Maintains exceptional relationships with the customer, contract officials, and contracted officers representing customers.
• Audits and responds to customer comments and complaints to ensure quality issues are corrected within contract and Skookum   policies and procedures. 

Job Requirements:

• Minimum one year experience is required.
• Good communication Skills.
• Management Skills.
• Bachelor’s Degree Holder.
• Excellent customer service attitude-skills.