Hiring Customer Service Representative In Qatar

Job Description :

We are urgently seeking for a Customer Service Representative in Qatar.

Job Details:

•  Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns.
• Maintains and updates customer information as necessary.
•  Calmly attempts to resolve and de-escalate any issues.
• Escalates calls to supervisor when necessary and appropriate.
•  Responds to requests for assistance and/or possible processing of credit card authorizations.
•  Tracks call-related information for auditing and reporting purposes.

Job Requirements:

• Should have 2-3 years of experience in same field.
• Should be smart & confident.
• Good communication skill.
• Degree/Diploma holder.