Customer Service Specialist In Qatar

Job Description :

Urgently looking for an experienced Customer Service Specialist in Qatar.

Job Details:

•  Escalates complaints to QA if there are adverse events with products.
• Performs analysis on the trends of common complaints and reports complaint patterns.
• Responsible for maintaining technical support logs and filing all records.
• Perform account audits and updates as requested or required.
• Make credit adjustments to accounts when necessary.
• Work with the branches and Monitoring department to research and resolve customer   issues.

Job Requirements:

• Degree/Diploma Holder.
• With 5 years experience in the field.
• Management Skills.
• Good Communication Skills.